PRACTICE ASSIST TELEPHONE CONSULTATION 2017
Making it easier for you to access health care at Lister Lane Surgery
We are introducing a new telephone service to help you get the appointment you need.
From Thursday 4th May 2017, Lister Lane surgery and its Branch sites will be offering telephone consultations from 8am to 5PM, Monday to Friday.
When you call the surgery, your details will be taken and a GP will call you back within a few hours. Please note this service is currently available Tuesday, Thursday and Fridays.
If you need to be seen, the GP will book you a face-face appointment with a clinician at the practice later that same day.
Children under 2 and patients with visual conditions such as rashes will be directly booked into a face-to-face appointment by default, unless you specifically request a telephone call.
If you have any queries about the telephone service, please contact reception.
Thank you for your patience at this time of change, and we hope you find new service beneficial.
Please call the usual surgery number and book a telephone consultation if you require one. For more information pick up a leaflet from reception.